Wednesday, April 06, 2011

Heart of Compassion

Ever since I started handling conveyancing matters, I learn to deal with the nasty side of people. I get scoldings from clients, clients slam the phone on me, lawyers sweet talk to me just so i do them favour. I take it personally sometimes, and because most of the times we are stuck in between all parties, it is not our fault because of the delay and things cannot be done in one day. But slowly, we learn to deal with them and we learn to ignore their scoldings.

And when it comes to court matter, especially in the crime side, we get to see a lot of cases that you feel sorry for. Mother with a few kids caught stealing because of poverty, poor people who gets unfair treatment and fairness in hearing for they do not know their rights and unrepresented, people get caught for drug trafficking but was in possession innocently after friend asked to pass it to another etc. I feel for them, i really do, but what can I do? for one moment, I really wanted to represent the unrepresented one pro bono but I've got no locus standi till end of the year.

And there was murder case by a 17 year old 2 weeks ago and my dad emo-ed about it for few days. Thinking how could the accused live now. Thinking how does the victim's family doing now. Thinking how could the accused do that. And there was a ruling yesterday on a self-defense case on a murder. Again, my dad ask me, how do i feel when i see all this in the court.

Me, sorry but, somehow I don't feel so much now. Save my feelings as feelings does not help me at all. Feelings does not help you to think rationally. Feelings does not help you to think better as a lawyer. May be I've never involved in the cases before. May be I haven't seen a lot. or may be i've seen to little. or may be i'm just ignorant. or may be, just cause, it does not help at all. Being compassion for people is good thing, but I think, what you do about your heart for the people is different thing. Just by being compassion, i think, we can just save the feelings. Having the heart of compassion and doing something about it, that, I want to be.

I still get irritated when client scolded me. Just in my heart, I'll say "FU,TQ!".

1 comment:

Anonymous said...

Professional detachment. By deliberately focusing oneself away from the psychological and emotional aspect of one's work, we are then able to perform at a certain level of professionalism expected of us. The ability to identify and then compartmentalize the external factors which may affect the way we discharge our responsibilities (especially in the legal and medical vocations) thus becomes an advantage to be leveraged.

Undoubtedly, sometimes this can be mistaken as a lack of or the avoidance of the feeling of empathy, where in actual fact, it is more of an awareness of empathetic feelings that allows one to choose whether or not to be influenced by such feelings (after all, there's good reason why, as a rule of thumb, surgeons do not operate on their own kin if there is someone equally capable of performing the act, or why we are able to give better advice as 3rd party observers, as opposed to when we are one of the involved parties).

That said, one must take care to avoid being desensitized (especially due to prolonged and constant exposure). It is a fine line to draw when distinguishing between not letting the feelings affect your work and being numb to them such that they do not affect you. For the former, there is still a response (albeit a controlled and contained one) to the stimuli, while the latter would indicate that it has failed to evoke any effect whatsoever. And with that, I am in full agreement with what you want to be, it is one of the more effective ways of preserving your "humanity" (if you would allow me to term it this way for want of a better word) while still being professionally detached at work (and there are many avenues that you can pursue towards that goal, I am sure!)

To turn the first two paragraphs on their heads however, some field of work (volunteering comes to mind) would do well in letting some measure of psychological and emotional aspects flavour their execution of tasks (not entirely however, because that would leave no room for logic and reason!)

-AOF (Psychology version)

PS: First search result for Heart of Compassion - http://www.hocdistribution.com/
PPS: As long as you don't inadvertently blurt out those words to your client, I think that's fine! (in fact, I'd add a few more swear words to the mix too, therapeutic in a way! :P)